Find answers to frequently asked questions about Dexalot technology, trading features, security, fees, and development. Get help with DEX queries.
To disconnect your wallet account from the dApp, click on your address in the top right corner of the screen, then select "Disconnect" from the dropdown menu.
Sometimes, the cache in your browser and our app’s website can get out of sync, which may cause issues when connecting to the dapp. To fix this, try the following steps: -Press Shift+F5 (hold the Shift key and press F5) to refresh the page. -If that doesn’t work, clear your browser’s cache through the settings page. Be aware that doing this may log you out of sessions, remove saved passwords, or delete browsing history, depending on the options you choose. Additionally, if you have other browser extensions installed (such as wallet apps), they might be interfering with your connection. Try disabling these extensions and then attempt to connect to the dapp again. If you're using a VPN, try turning it off, as it could be causing connection issues as well.
Since Dexalot operates on its own dapp-specific network, this issue should not typically occur. However, it can happen when the network is very busy, such as when you’re depositing from other mainnets like Arbitrum. During these times, the average gas price increases, which can cause transactions made through MetaMask to take longer. You can avoid this delay by manually adjusting the gas price in MetaMask to a higher value. Once the network is less congested, this issue should no longer be a problem.
